Piloni Home Design
Frequently Asked Questions
General
What services do you offer?
We design and install kitchen cabinets, custom closets, countertops and flooring, for homes and businesses alike.
Where are you located, and what area do you serve?
Our showroom is in New Port Richey. We serve the Tampa Bay area, including Pasco, North Pinellas and Hernando counties.
Do you work with both homeowners and businesses?
Yes, we take on residential and commercial projects.
What does the process look like?
Four steps: 1) we measure your space, 2) we put together a 3D design, 3) you choose materials and finishes, 4) we build and install.
How long does each project take?
Roughly: cabinets take about 3 weeks, countertops about 1 week after the cabinets are set, custom closets 2 to 3 weeks, and flooring just a few days.
What payment options do you accept?
ACH bank transfers, credit and debit cards, and financing.
Do you offer financing?
Yes, we offer flexible financing plans, subject to approval.
Does the price include installation?
Yes, professional installation is included as agreed on in your quote.
Is the in-home visit really free?
Yes. We come to you at no cost to take measurements and talk through your options.
Do you work with contractors?
Yes, we run a contractor program with preferred pricing and technical support.
Cabinets & Closets
Do you offer standard sizes or custom cabinets?
Both. We can work with standard sizing or build cabinets and closets to your exact measurements.
What styles are available?
Modern, classic, transitional, and fully custom looks built around your space.
Can I customize colors and finishes?
Yes: lacquer, wood, laminate and high-gloss finishes, in a wide range of colors.
What hardware do you use?
Premium hardware: soft-close hinges and drawers, pull-out trays and organizers.
Do I see a design before anything is built?
Always. Every project gets a 3D render so you can see the layout, colors and finishes before we build anything.
How long does cabinet installation take?
One to three days, depending on the size of the kitchen.
Can you fit a custom closet into a small space?
Yes, we design custom closets for any space, including tight or awkward layouts.
What closet accessories are available?
Shoe racks, hanging rods, drawers, LED lighting, center islands and mirrors.
Countertops
What countertop materials do you offer?
Quartz and granite, in a wide range of colors and finishes.
Can I pick my own slab?
Yes, you can choose your slab in our showroom or through our partner suppliers.
Can you cut precise openings for my sink and faucet?
Yes, every cutout is measured exactly for undermount or drop-in sinks and your choice of faucet.
What edge profiles are available?
Eased, bevel, bullnose and ogee edges.
When does the countertop get installed?
About a week after your cabinets are set.
How do I take care of my countertop?
Use mild cleaners and avoid harsh chemicals, and use trivets or hot pads to protect against heat. Granite may need periodic sealing; quartz doesn't.
Flooring (LVP)
What is LVP flooring?
Luxury vinyl plank: a water, heat and scratch resistant floor built to handle high-traffic homes.
What styles are available?
Wood-look tones, cement-look finishes, and more modern looks.
Can you install LVP over my existing floor?
Often, yes, as long as the existing surface is level.
How long does flooring installation take?
One to two days, depending on the size of the area.